I needed the information about what kind of charges will apply if I were to cancel spicejet ticket 24hrs vs 12 hrs vs 3 hrs prior to flight departure. I googled around and could not find the information. makemytrip.com seem to not have the right faq for the same. While railway rules are quite clear and public in this regards but I could not find the same documentation for the air tickets.
Finally called makemytrip customer support. I need to wait for ~20 minutes to get help of the support executive. He was quite helpful though and succinctly answered the query.
Here it goes*:
- You will be charged 1250/- (1000 airline charges + 250/- makemytrip service charges). This applies until 3 hrs prior to departure of the flight.
- then, you need to approach the airline directly to cancel the ticket. I did not enquire about the charges here.
* This do assume that your ticket is not purchased under special fares where cancellation is not possible, or not under general cancellation policy.